Refund policy
5-Day Replacement/Re-shipping Policy
At Flynks, we want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect item, we’ll gladly offer a replacement/re-shipment within 5 days of delivery according to the conditions of issues reported.
✅ Eligibility for Replacement
To qualify for a replacement:
- The request must be made within 5 days of receiving the order.
- The item must be unused, unworn, and in its original packaging.
- Proof of purchase (order number, receipt, or confirmation email) is required.
- A clear photo or video of the issue must be provided (e.g., damaged or incorrect product).
🚫 Items Not Eligible for Replacement/Re-shipment
- Shape wears of any kind as we ensure the quality and conditions before shipping(So please ensure you selected the correct size).
- Beauty and cosmetic products.
- Herbal and Ayurvedic products.
- Products that show signs of use or damage not caused during shipping.
- Items marked Final Sale, Clearance, or Non-replaceable..
- Personalized or custom-made products.
🔄 How to Request a Replacement/Re-shipment
- Contact our support team at [support@flynks.shop] within 5 days of delivery.
- Include your order number, description of the issue, and photos/videos.
- Our team will review your request and confirm eligibility.
- Once approved, we’ll ship a replacement/re-shipment at no additional cost.
📦 Replacement Shipping
- Replacements are shipped using the same delivery method as your original order.
- You’ll receive a tracking number once your replacement has been dispatched.
💬 Questions?
If you have any questions about our replacement policy, please reach out to us at [support@flynks.shop] — we’re happy to help!